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Blocking and Unblocking a Work Order

Administrators and Technicians can block or unblock a work order to indicate that work cannot proceed until a specific issue is resolved.

NOTE  Only Work orders status with New and In Progress can be blocked or unblocked.

To Block a Work Order

1. Navigate to the (Work orders) page.

2. Select a Work Order.

3. Click icon.

4. Click the Block Work Order.
   

5. Select or enter the reason for blocking a work order.
   

6. Click Mark as Blocked.
   A “Work Order blocked successfully” pop-up message appears.

   

To Unblock a Work Order

1. Click the Unblock button.
   

2. Upon Unblock, “Work Order unblocked successfully” pop-up message appears.